Effective 1 Aug 2026
4 min read
Introduction
WeddingRing.lk ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you browse, order, or request a custom design, how we use it, and the choices you have. It applies to our website, WhatsApp ordering, and in-store purchases in Colombo, Sri Lanka.
Information We Collect
We collect information you provide directly, and some information automatically when you use our website.
How We Use It
To process and deliver your orders, including custom commissions.
To communicate order updates, quotes, and design revisions via WhatsApp, SMS or email.
To provide after-sales service such as resizing, re-plating and warranty claims.
To improve our website and product range based on browsing patterns.
Sharing & Third Parties
We do not sell your personal information — ever.
We share your information only where necessary to run our business:
Cookies
Our website uses cookies to remember items in your wishlist, keep you signed in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.
Data Security
We use industry-standard measures — encrypted checkout, restricted internal access, and secure storage — to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data to the best of our ability.
Your Rights
- Request a copy of the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information, subject to legal or order-related record-keeping needs.
- Opt out of marketing messages at any time by replying "STOP" on WhatsApp or SMS.
Data Retention
We retain order and warranty information for as long as needed to honour resizing, warranty and legal obligations — typically the lifetime of the product plus applicable statutory periods for financial records.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with information, please contact us so we can remove it.
Changes
We may update this policy from time to time. Material changes will be posted on this page with a new "effective" date. Continued use of our services after changes means you accept the revised policy.
Contact Us
Questions about this policy or your personal information? Reach us at privacy@weddingring.lk or on WhatsApp.
For any privacy request or concern, message us directly — chat with us on WhatsApp
Chat with us